Customer Success Manager

At Hosh ERP, we don’t just provide software—we build lasting partnerships with businesses to help them streamline operations, enhance efficiency, and achieve long-term success. Our customers rely on us not only for our ERP solutions but also for continuous support, guidance, and strategic insights. We are looking for a Customer Success Manager who will serve as a trusted advisor to our clients, ensuring they get the most value from Hosh ERP. If you are passionate about helping businesses succeed, building long-term relationships, and ensuring customers feel supported every step of the way, this role is for you.

Tasks:

• Onboard new customers, ensuring a smooth transition to Hosh ERP with clear guidance and hands-on support.
• Build strong, long-term relationships with clients to help them maximize ERP benefits.
• Monitor customer engagement and system adoption, proactively addressing potential challenges.
• Identify opportunities for upselling and cross-selling additional ERP features to help customers grow.
• Work closely with support, implementation, and product teams to enhance the overall customer experience.
• Develop customer success strategies to improve retention and ensure satisfaction.

Requirements

• 3+ years of experience in customer success, account management, or ERP consulting.
• Strong knowledge of ERP systems and how they drive business efficiency.
• Excellent relationship-building, communication, and problem-solving skills.
• A proactive and customer-first mindset, ensuring businesses feel supported at all times.
• Passion for helping businesses achieve operational excellence through ERP solutions.

Why Join Hosh ERP?

• Impact: Help businesses transform and grow with Hosh ERP’s customer-first approach.
• Growth: Develop professionally in a dynamic and forward-thinking environment, while mastering customer success strategies.
• Flexibility: Work remotely or in-house, based on your preference and role requirements.
• Culture: Join a supportive, collaborative, and results-driven team dedicated to long-term customer relationships.

At Hosh ERP, we believe our success is measured by the success of our customers. If you’re passionate about making an impact.

How to Apply:

If you’re excited about this opportunity and believe you’re the right fit, we’d love to hear from you!

Send your resume and a brief cover letter to:careers@hosh.world

Subject Line:Application for Customer Success Manager – Your Name

Application Deadline:Open

We look forward to welcoming a talented Customer Success Manager to our team at Hosh ERP!